Return Policy
To return a part for warranty work, or for any
other reason, please contact us before you send it. We will advise you as to the best method to use for
shipping and can also supply packaging material or boxes for you to use to assure that the equipment is not
damaged in shipping.
German grill is not responsible for shipping charges of products shipped from you
to us. We are responsible for the shipping charges to return the equipment to you, given the exclusions above
regarding shipments outside the continental US.
Privacy Policy
We recognize the importance of protecting your
privacy and our policy is designed to assist you in understanding how we collect, use and safeguard the
personal information you provide to us and to assist you in making informed decisions when using our site.
This policy will be continuously assessed against new technologies, business practices and our customers'
needs.
What Information Do We Collect?
When you visit this web site you may provide us with two types of information: personal information you
knowingly choose to disclose that is collected on an individual basis and Web site use information collected on
an aggregate basis as you and others browse our Web site.
Personal
Information You Choose to Provide Registration
Information.When you register for any of our products, services or newsletters you will provide us
information about yourself.
Credit Card Information. If you choose to avail of our services, you may need to
give personal information and authorization to obtain information from various credit services. For example,
you may need to provide the following information:
-Name
-Mailing address
-Email address
-Credit card number
-Name on credit card
-Credit card billing address
-Business and home phone number
Email Information. If you choose
to correspond with us through email, we may retain the content of your email messages together with your
email address and our responses. We provide the same protections for these electronic communications that we
employ in the maintenance of information received by mail and telephone.
Web Site Use
Information Similar to other commercial Web sites, our Web
site utilizes a standard technology called "cookies" and web server log files to collect information about
how our Web site is used. Information gathered through cookies and Web server logs may include the date and
time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just
after our Web site.
How Do We Use the Information That You
Provide to Us? Broadly speaking, we use personal information for purposes of administering our
business activities, providing the products and services you requested, to process your payment,,to monitor
the use of the service,our marketing and promotional effortsandimprove our content and service offerings,
and customize our site's content, layout, servicesand for other lawful purposes.These uses improve our site
and better tailor it to meet your needs.Furthermore, such information may be shared with others on an
aggregate basis. Personally identifiable information or business information will not be shared with parties
except as required by law.Occasionally, we may also use the information we collect to notify you about
important changes to our Website, new services, and special offers we think you will find valuable. You may
notify us at any time if you do not wish to receive these offers by emailing us at the link provided on the
newsletter.
What Are Cookies? A cookie is a very
small text document, which often includes an anonymous unique identifier. When you visit a Web site, that
site's computer asks your computer for permission to store this file in a part of your hard drive specifically
designated for cookies. Each Web site can send its own cookie to your browser if your browser's preferences
allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has
already sent to you, not the cookies sent to you by other sites. Browsers are usually set to accept cookies.
However, if you would prefer not to receive cookies, you may alter the configuration of your browser to refuse
cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our site will not
function as effectively when viewed by the users.A cookie cannot retrieve any other data from your hard drive
or pass on computer viruses.
How Do We Use Information We Collect from
Cookies? As you visit and browse our Web site, the site uses cookies to differentiate you from
other users. In some cases, we also use cookies to prevent you from having to log in more than is necessary for
security. Cookies, in conjunction with our Web server's log files, allow us to calculate the aggregate number
of people visiting our Web site and which parts of the site are most popular. This helps us gather feedback to
constantly improve our Web site and better serve our clients. Cookies do not allow us to gather any personal
information about you and we do not intentionally store any personal information that your browser provided to
us in your cookies.
IP Addresses IP addresses are used by your computer every time you are
connected to the Internet. Your IP address is a number that is used by computers on the network to identify
your computer. IP addresses are automatically collected by our web server as part of demographic and profile
data known as traffic data so that data (such as the Web pages you request) can be sent to
you.
Sharing and Selling
Information. We do not share, sell, lend or lease any of the information that uniquely
identify a subscriber (such as email addresses or personal details) with anyone except to the extent it is
necessary to process transactions or provide services that you have requested.
How Can You Access and Correct Your
Information? You may request access to all your personally identifiable information that we
collect online and maintain in our database by emailing us at the usual address.
What About Legally Compelled Disclosure of Information? We may disclose
information when legally compelled to do so, in other words, when we, in good faith, believe that the law
requires it or for the protection of our legal rights.We may also disclose account information when we have
reason to believe that disclosing this information is necessary to identify, contact or bring legal action
against someone who may be violating our Terms of Service or to protect the safety of our users and the
Public.
What About Other Web Sites Linked to Our Web Site? We are not responsible
for the practices employed by Web sites linked to or from our Web site or the information or content contained
therein. Often links to other Web sites are provided solely as pointers to information on topics that may be
useful to the users of our Web site. Please remember that when you use a link to go from our Website to
another web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other web
site, including web sites, which have a link on our Website, is subject to that Web site's own rules and
policies. Please read over those rules and policies before proceeding.
Your Consent. By using our Web site you consent to our collection and use of
your personal information as described in this Privacy Policy. We reserve the right to amend this privacy
policy at any time with or without notice.
We are committed to Data Security:
Please note that your information will be stored
and processed on our computers in the United States. The laws on holding personal data in the United States may
be less stringent than the laws of your Country of residence or citizenship.To prevent unauthorized access,
maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical,
electronic, and managerial procedures to safeguard and secure the information we collect online.
Surveys & Contests. From time-to-time our site requests information from
users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user
therefore has a choice whether or not to disclose this information. Information requested may include contact
information (such as name and shipping address), and demographic information (such as zip code, age level).
Contact information will be used to notify the winners and award prizes. Survey information will be used for
purposes of monitoring or improving the use and satisfaction of this site.
A Special Note About
Children. Children are not eligible to use our servicesunsupervised and we ask that
children(under the age of 14) do not submit any personal information to us. If you are a minor, you can use
this service only in conjunction with permission and guidance from your parents or
guardians.
Policy Modifications
We may change this Privacy Policy from time to
time. If/when changes are made to this privacy policy, we will email users who have given us permission to do
so. We will post any changes here, so be sure to check back periodically. However, please be assured that if
the Privacy Policy changes in the future, we will not use the personal information you have submitted to us
under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your
prior consent.
Charcoal Grill Safety Tips
Each year, there are about 20 deaths from carbon monoxide
(CO) poisoning and about 400 emergency room treated injuries from CO poisoning resulting from charcoal grills
being used indoors. Always use your charcoal grill outside.
Charcoal produces CO when burned. CO is a colorless, odorless gas that can accumulate to toxic levels in closed
environments. To reduce these CO poisonings, CPSC is offering the following safety tips:
- Never burn charcoal inside of homes, vehicles, tents,
or campers.
- Charcoal should never be used indoors, even if
ventilation is provided.
- Since charcoal produces CO fumes until the charcoal is
completely extinguished, do not store the grill indoors with freshly used coals.
In April 1996, CPSC revised the label on charcoal packaging
to more explicitly warn consumers of the deadly CO gas that is released when charcoal is burned in a closed
environment. The new label reads, "WARNING...CARBON MONOXIDE HAZARD...Burning charcoal inside can kill you. It
gives off carbon monoxide, which has no odor. NEVER burn charcoal inside homes, vehicles or
tents."
The new label also conveys the written warning visually
with drawings. The new label requirement became mandatory on all packages of charcoal filled on or after
November 1997.
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